Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected through the SpanHold website, including inquiry forms, direct communications initiated through the website, and limited technical information collected automatically when you access or use the website.

2. Information We Collect

Depending on how you interact with the website, SpanHold may collect the following categories of information:

• - identity and contact information, such as your name, email address, and company or buyer/seller details;
• - inquiry information, such as target domains, domains offered, budgets, pricing expectations, notes, messages, attachments, or related commercial context you choose to provide;
• - communication records, including follow-up emails, responses, and internal notes relating to your inquiry;
• - technical and usage information, such as IP address, browser type, device information, timestamps, referral information, pages accessed, and general interaction data generated through website access, hosting, security, or analytics tools;
• - security and anti-abuse information, including submission metadata and indicators used to detect spam, fraud, automated abuse, or malicious activity.

Users should avoid submitting confidential, highly sensitive, or unnecessary personal information through website forms.

3. How We Collect Information

SpanHold collects information directly from you when you submit forms or communicate through the website. SpanHold may also collect or receive certain technical and submission-related information automatically through website infrastructure, hosting and security services, anti-spam and form processing tools, server logs, cookies, or similar technologies. Where inquiry forms are used, submitted information is currently processed through third-party providers, including Web3Forms for form handling and forwarding and Google Workspace for business email communications, before reaching SpanHold.

4. Purposes of Use

SpanHold may use personal information for the following purposes:

• - to receive, review, prioritize, and respond to inquiries;
• - to assess whether there is a genuine commercial fit or legitimate business purpose;
• - to communicate with you regarding your inquiry or related matters;
• - to operate, maintain, secure, troubleshoot, and improve the website;
• - to detect, prevent, investigate, and address spam, fraud, abuse, unauthorized access, and other harmful activity;
• - to enforce legal terms, protect rights and property, and maintain records;
• - to comply with applicable legal, regulatory, tax, accounting, or law-enforcement obligations;
• - to evaluate, structure, or document potential business discussions or transactions where appropriate.

5. Legal Basis / Grounds for Processing

Where applicable under relevant law, SpanHold may process information on the basis of consent, legitimate interests, compliance with legal obligations, protection against fraud and abuse, or steps taken at your request prior to entering into a potential business arrangement.

6. Sharing of Information

SpanHold does not sell personal information as part of an ordinary commercial data-sale business model. SpanHold may, however, disclose personal information where reasonably necessary to:

• - hosting, infrastructure, content delivery, DNS, email, form processing, anti-spam, analytics, security, storage, productivity, communications, legal, compliance, or professional service providers acting on SpanHold’s behalf;
• - advisors, consultants, accountants, auditors, lawyers, insurers, or service partners involved in legitimate business operations;
• - law enforcement, courts, regulators, governmental authorities, or other parties where disclosure is required or reasonably necessary under law, legal process, or to protect rights, security, systems, or users;
• - a buyer, investor, successor, assignee, or transaction counterparty in connection with a restructuring, financing, sale, merger, acquisition, or transfer of all or part of the business or assets, subject to appropriate confidentiality protections where practicable.

7. Cross-Border Processing

Website infrastructure, service providers, or communications tools used by SpanHold may process or store information in jurisdictions outside your state or country of residence. By using the website or submitting information, you acknowledge that such transfers may occur, subject to applicable legal requirements.

8. Data Retention

SpanHold retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including inquiry review, business records, dispute handling, fraud prevention, security monitoring, legal compliance, and enforcement of rights. Retention periods may vary depending on the nature of the information and the context in which it was collected.

9. Data Security

SpanHold uses reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system is completely secure, and SpanHold cannot guarantee absolute security.

10. Your Choices and Rights

Subject to applicable law, you may have rights to request access to personal information, correction of inaccurate information, deletion, restriction, objection, withdrawal of consent where processing is based on consent, or a copy of information you have provided. SpanHold may need to verify identity, authority, and the scope of any request before acting on it, and may refuse or limit requests where permitted by law.

11. Cookies and Similar Technologies

SpanHold may use cookies, local browser storage equivalents, server logs, pixels, or similar technologies for essential site operation, security, abuse prevention, performance monitoring, and, where enabled, analytics. Further details are available in the Cookie Policy.

12. Third-Party Services and Links

The website may rely on or link to third-party tools, providers, platforms, or websites. For example, SpanHold may use third-party providers for website infrastructure, security, DNS, and content delivery (such as Cloudflare), inquiry form processing and anti-spam handling (such as Web3Forms), and business email and communications handling (such as Google Workspace). As a result, personal information and technical data submitted through or generated by the website may be processed by such providers as necessary to host, secure, operate, and support the website and related communications.

SpanHold does not control third-party privacy practices and is not responsible for the content, security, or practices of third-party services except to the extent required by applicable law. Such providers may process information under their own terms, policies, and legal obligations.

13. Children’s Privacy

This website is intended for business and general informational use and is not directed to children. SpanHold does not knowingly collect personal information from children in a manner requiring parental consent under applicable law. If you believe information has been submitted by or on behalf of a child inappropriately, contact SpanHold so it may be reviewed.

14. Changes to This Privacy Policy

SpanHold may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes. The revised version becomes effective when posted on this page unless otherwise stated.

15. Contact

For questions, requests, or concerns regarding this Privacy Policy or privacy-related matters, contact SpanHold through the website’s official contact channels.